show/hide filter icon is missing on the incident page

Chabi
Kilo Explorer

‎03-28-2018 02:18 AM

Hello All,

 

The show/hide filter icon is missing from my incident page.

The top left funnel-like icon is there on all other (Changes/releases) pages but missing from the incident page. you can see  it below



Please advice.

Chabi Anand

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8 REPLIES 8

Tim Deniston
Mega Sage
Mega Sage

‎03-28-2018 12:54 PM

Please try right-clicking a column header (assuming List v2) and selecting Configure > List Control. In there is a Omit Filters checkbox. If that is marked, it will not show the filters. 

 

If List v3 is enabled, click the Menu icon (hamburger) and select List Control. 

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Chabi
Kilo Explorer
In response to Tim Deniston

‎03-28-2018 09:58 PM

Hello Tim,

 

Thank you for the response but we have already verified that optionfind_real_file.png

 

If you see the above image the omit filter option is not checked. 

PS: this is happening only in the Incident form in the Dev environment.

Preview file
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Community Alums
Not applicable
In response to Chabi

‎03-28-2018 11:18 PM

Hi,

 

Could you please check roles on the List control page only.

 

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Rahul Jain11
Kilo Guru
In response to Community Alums

‎03-28-2018 11:26 PM

Try the below one:

 

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/list-administration/task/t_SuppressFiltersScriptInclude.html

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