Show Incident "Resolution notes" in activity tab in standard ticket Configuration
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03-23-2023 06:31 AM
Hello All ,
How can we include incident Resolution Notes under activity tab in standard ticket portal configuration
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03-23-2023 06:50 AM
@1234567789hrebn please check below link
If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful
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03-23-2023 10:01 PM
@1234567789hrebn Create a BR on Incident table With Before Update
so your Resolution Notes will be seen in the Activity section