User Activity

Under My open Incidents in SP portals i need to sort the state fields value. where i need the On hold state field should come at the top . i have a custom widgets for this but i need the state on hold values should be seen at the top  followed by oth...
I have Created a UI page - test_page.  And i have a UI action Button - testReassign.On clicking test Button the UI page should pop up in the Service operations workspace .what script should i write  in the UI action button to populate that UI page ? ...
 have a Query in Service Operations Workspace:I need the  “Reassign” button should be visible in the form header in SOW. how to do this ? 
    so My Company will be the 3rd in the Order. and the I need to add Filters to the records .how to do this any idea?
In ServiceOperational Workspace. there is a Upcoming information available.I need to edit that upcomingIn Serviceoperational workspcae, all filters under “Upcoming” should be edited for Incident Record . for state should be "New"records with state as...