Show Info button Next to a catalog variable .

[AshutoshaP]

i want Add an Info (i) icon/button beside the Requested Item reference field. Clicking the icon should open a dialog displaying key information from the selected Requested Item record, enabling users to quickly review record details without leaving the current page.

[Ankur Bawiskar]

@AshutoshaP 

the i icon usually shows for reference variables on Portal + Native

Is it not showing?

not showing for non-admins?

share screenshots

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[AshutoshaP]

It is not showing for both admin and non-admins

[Ankur Bawiskar]

@AshutoshaP 

is the variable readonly?

If it's editable then is it not showing i icon for any reference variable for other catalog items also?

if yes then seems somebody added some CSS to hide it on catalog item page

if it's not showing only for your catalog item variable then check any onLoad catalog client script is using DOM manipulation and hiding it

check below link which talks about using CSS

How to hide reference variable (Information icon) on Catalog items in Service portal 

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[AshutoshaP]

The variable is not read-only, also have checked no CSS added.