Showing different values in List and Form for a currency field

suryamol_s
Kilo Guru

‎11-11-2022 02:34 AM

Hi,

 

My currency field showing different values in List view and Form view. In list it is showing the value in pound. IN form view it is showing as dollar. I need to show Pound value in both views. My instance currency code is already set to Pound only. 

 

Any help is appreciable. Thanks in advance.

 

Surya

 

 

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5 REPLIES 5

Saurav11
Kilo Patron
Kilo Patron

‎11-11-2022 03:20 AM

Hello,

 

Are you using FX currency if yes then please check the below article for currency values in list view:-

 

https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/currency/conc...

 

Please mark my answer as correct based on Impact.

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suryamol_s
Kilo Guru
In response to Saurav11

‎11-11-2022 03:24 AM

Hi Saurav,

 

Thanks for your reply. I am not aware of FX Currency configurations.

 

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Saurav11
Kilo Patron
Kilo Patron
In response to suryamol_s

‎11-11-2022 03:35 AM

Hello,

 

Please go to the below from the navigation and see if there are any record created over there and let me know:-

 

Saurav11_0-1668166489560.png

 

Saurav11_1-1668166517772.png

 

Please mark my answer as correct based on Impact.

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suryamol_s
Kilo Guru
In response to Saurav11

‎11-11-2022 05:38 AM

Hi Saurav,

 

No records available in that .

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