Showing to fill mandatory fields but there are no mandatory fields

tonystark
Mega Expert

Hi everyone,

I got an issue while creating an incident, when i am trying to fill the fields and save the form it is giving an alert to fill mandatory field but there is

no mandatory field on the form which is showing in the alert and also some of the fields which are not mandatory are changing to red color.

find_real_file.png

Thanks,

tony.

553931 kalai pradeepksharma

7 REPLIES 7

Kalaiarasan Pus
Giga Sage

Just check if the field is hidden


Hi kalai,



        The mandatory contract field is there for different view of incident form, how it is effecting here?



thanks,


Tony.


Hi Tony,



I guess UI Policy or client script causing this might be selected to run Global, where as according to your description i believe it needs to run only for particular view.



Thanks


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Midhun1
Giga Guru

Hi,



Just watch the field right click(on fields which are coming as mandatory->watch


watch.png



Then reload the field then check field watcher at the bottom of the form to check scripts,policies   which are trying to make it mandatory.



And check that contract field it seems it is hide .