Showing to fill mandatory fields but there are no mandatory fields

tonystark
Mega Expert

Hi everyone,

I got an issue while creating an incident, when i am trying to fill the fields and save the form it is giving an alert to fill mandatory field but there is

no mandatory field on the form which is showing in the alert and also some of the fields which are not mandatory are changing to red color.

find_real_file.png

Thanks,

tony.

553931 kalai pradeepksharma

7 REPLIES 7

Hi Midhun,



        The contact type field is running absolutely fine, the problem is with contract field.


Midhun1
Giga Guru

you will be debug using Watch for that i gave an example .


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Tony,



Please share screenshot of UI policy/Client script which is making the field mandatory.