Skip the Approval in a contract
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04-01-2024 11:11 PM - edited 04-01-2024 11:14 PM
Hi Everyone,
A contract automatically sets to active if the start date is today or greater than today and if it is approved.
The requirement is to skip the approval process, this is done with submit for review button.
As soon as a contract is created and if the start date is today or greater than today, the contract should be automatically set to active by skipping the approval process. To achieve this, I have deactivate the Manage Contract life cycle BR and deactivated the Submit for review UI action and I have created a new BR that sets the state to Active if the start date is today or greater. But BR is not working as expected.
I have already gone through the link-Can you remove the approvals from the contract wor... - Page 2 - ServiceNow Community
Can anyone guide
TIA.
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04-02-2024 04:29 AM
Can you share you business rule and elaborate on what isn't working exactly with that rule?
Personally I would create a flow on insert of a contract with a 'wait until' condition to set active when the start date is there, but I'm not sure what isn't working with you, because it could be you already tried it with your BR.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark