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SLA condition

mohamadandri
Giga Contributor

yesterday

Hii

i already configuration for cancel SLA running like this, why SLA stage is still in progress?

mohamadandri_0-1764050085284.png

 

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GlideFather
Tera Patron

an hour ago

Hi @mohamadandri,

 

you only share Start condition, there are also tabs for Pause, Stop, and Reset.

 

Also, we don't see the actual record, so it's impossible to say why it's still in progress ;))

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This reply is 100 % GlideFather and 0 % AI
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Dr Atul G- LNG
Tera Patron
Tera Patron

an hour ago

What about the other considerations for Pause and Reset? I agree with @GlideFather GlideFather — please share more details.

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