SLA definition fornchange request

[mohamadandri]

Hello

I want to set SLA Definition for change request

When change request is scheduled,

Plann start date > 1 second

SLA is active and start calculate

How to config this? I already check but still not found at plan start date

[J Siva]

Hi @mohamadandri 

What's the actual requirement?

Share more information on your requirement..

Regards,

Siva

[Dr Atul - LNG]

Hi @mohamadandri 

SLA on Change looks interesting, but the current SLA definition doesn’t seem appropriate. As soon as the planned date is crossed, you can simply create a report on it. It seems like the actual use case is missing here. Could you please provide more details so I can guide and support you better?