Slack Integration

Yogita11_
Tera Contributor

Hello All,

We have made a slack integration through the spoke. The requirement is that after submitting the catalog item(related to the asset information), the asset information in slack should be updated. They have a channel in slack, and using our information, the workflow in slack should be triggered, and the device should be added or removed from the assigned person's in there channel.

Does anyone have an idea about this?

1 REPLY 1

The Machine
Kilo Sage

Sounds like this would be a custom integration done on the Slack side where your Slack Workflow would trigger a REST API call to a scripted REST API in ServiceNow.  IIRC you can trigger events in Slack based on certain actions in a channel so you could add some type of identifier that Slack can recognize in the post to trigger the workflow.