snc_internal role assigned to user automatically

[Mahesh23]

Hello community,

The role snc_internal is assigned to inactive user automatically. Even if we remove the role manually it getting assigned automatically back to user. What could be issue here..?

Thank you 

[Voona Rohila]

Hi Mahesh

check below links

https://community.servicenow.com/community?id=community_question&sys_id=d757bed3db7e5bc0a8562926ca96...

Explicit Roles

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748329

[Mahesh23]

Thanks for your response. Its happening only with 2 users

[Sulabh Garg]

Hi Mahesh,

Please see the KB article from servicenow

How to disable the snc_internal role to be assigned to users automatically

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 
Regards
Sulabh Garg

[Aman Kumar S]

Hey,

This is expected behavior

The "Explicit Roles" plugin might be installed as part of other plugins, such as the Customer Service Management plugin or the Vendor Risk Management plugin. The Explicit Roles plugin provides the snc_external and snc_internal roles.

When the plugin is activated:

• All existing users are automatically assigned the snc_internal role.
• Newly created users are automatically assigned the snc_internal
  role when they first attempt to log in to the instance, unless they have
  been explicitly assigned the snc_external role.

For more information, please review the formal documentation about Explicit roles. 
 

This functionality can be turned off after setting to false the system property below, however, it is not recommended to turn off (see note below):  
glide.security.use_explicit_roles 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂