Software catalog items (pc_software_cat_item)
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09-07-2023 03:43 AM
Hi,
Does anyone know the reason that the catalog builder does not allow you to modify pc_software_cat_items so that they can utilise the step based fulfilment flow?
Thanks,
Jack
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03-25-2025 06:37 AM
I just stumbled over this, and I believe ServiceNow simply forgot to update the Default View. If you add the missing fields (like Flow) + the missing Related Lists (Available for, Not available for...), it should work like a regular Catalog Item.