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Software catalog items (pc_software_cat_item)

Jack Littlewort
Giga Guru

Hi,

 

Does anyone know the reason that the catalog builder does not allow you to modify pc_software_cat_items so that they can utilise the step based fulfilment flow?

 

Thanks,

 

Jack

1 REPLY 1

Stefan Reichelt
Tera Guru

I just stumbled over this, and I believe ServiceNow simply forgot to update the Default View. If you add the missing fields (like Flow) + the missing Related Lists (Available for, Not available for...), it should work like a regular Catalog Item.