Some pages appearing blank in PDI

Ct111 · 3 weeks ago

Portal configuration page and widget in editor page is coming empty. Is anyone facing the same issue in PDI.

I am on yokohoma version

Chaitanya ILCR · 3 weeks ago

Hi @Ct111 ,

1. Clear the cache(servicenow's as well as browser's) and try to use incognito window see if the issue still persists

2. try with different browser

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Ct111 · 3 weeks ago

it doesnt work.

Chaitanya ILCR · 3 weeks ago

weird.

is it a new PDI ?

is your role set to Admin in the developer.servicenow.com?

check these things and if still not resolved check if there are any related plugin update and try to update them

still not resolve get a new PDI

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Dr Atul G- LNG · 3 weeks ago

Hi @Ct111

1. Try cache.do

2. repair the portal plugin

3. Refresh the PDI

4 if stil not work , get a new PDI.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************