Some pages appearing blank in PDI

Ct111
Giga Sage

yesterday

Ct111_0-1757054351214.pngCt111_1-1757054400249.png

 

 

Portal configuration page and widget in editor page is coming empty. Is anyone facing the same issue in PDI.

I am on yokohoma version

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5 REPLIES 5

Chaitanya ILCR
Kilo Patron

yesterday

Hi @Ct111 ,

 

1. Clear the cache(servicenow's as well as browser's) and try to use incognito window see if the issue still persists 

2. try with different browser

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

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Ct111
Giga Sage

yesterday

it doesnt work.

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Chaitanya ILCR
Kilo Patron
In response to Ct111

yesterday

weird.

is it a new PDI ?

is your role set to Admin in the developer.servicenow.com?

 

ChaitanyaILCR_0-1757055435432.png

check these things and if still not resolved check if there are any related plugin update and try to update them 

 

still not resolve get a new PDI

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

9 hours ago

Hi @Ct111 

1. Try cache.do

2. repair the portal plugin

3. Refresh the PDI

4 if stil not work , get a new PDI.

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