sorting on the update field on active incidents in my request is not working in esc portal.

YerragondaA3099
Tera Contributor

42m ago

Hi All,
Im trying to sort the incidents on updated by it isnt working in esc portal.

YerragondaA3099_0-1779438329872.png

As the widget is "Data Table from URL Definition" im attaching the server side code and client controller code here .Also, for the hr cases in the same widget it is working . the sort doesnt work on any field of incidents in esc portal but works in the native ui 

Server script 

YerragondaA3099_1-1779438520830.png



client controller script 

YerragondaA3099_2-1779438573565.png


Please help @Mark Roethof @Ankur Bawiskar @Allen Andreas @





 

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Ankur Bawiskar
Tera Patron

3m ago

@YerragondaA3099 

in my ESC it shows like this

55.png

is your portal having some customizations?

I think so

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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