sorting on the update field on active incidents in my request is not working in esc portal.

YerragondaA3099
Tera Contributor

Hi All,
Im trying to sort the incidents on updated by it isnt working in esc portal.

YerragondaA3099_0-1779438329872.png

As the widget is "Data Table from URL Definition" im attaching the server side code and client controller code here .Also, for the hr cases in the same widget it is working . the sort doesnt work on any field of incidents in esc portal but works in the native ui 

Server script 

YerragondaA3099_1-1779438520830.png



client controller script 

YerragondaA3099_2-1779438573565.png


Please help @Mark Roethof @Ankur Bawiskar @Allen Andreas @





 

5 REPLIES 5

@YerragondaA3099 

did you check the widget script?

sorting not working for incidents, but how about other records like CHG or RITM?

Regards,
Ankur
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