SOW Landing page Configurations- Tier 1 data visualizations

[Siris]

Hi

I wanted to add more Donut data visualizations in SOW landing page, I added them using SOW configurations - added new elements and when I moved the update set to Test Instance, where the changes does not appear.  SO my question is what are the best practices to make these configurations, are they captured in update set?

[Siris]

Hi, I tried clearing the cache, it worked thanks.  There is also SN docs about this, here is the link Dashboard cache • Zurich Platform Analytics • Docs | ServiceNow

[Dr Atul G- LNG]

Adding from Doc for future reference:

Changes to the layouts of Platform Analytics dashboards are stored in the par_dashboard_cache table. Whenever a dashboard is called, a new entry is made in this table. Delete entries in this table to regenerate the cache for troubleshooting.

In the context of troubleshooting a dashboard's layout, navigate to par_dashboard_cache_list.do to open the PAR Dashboard Metadata Caches table. Delete a dashboard's record on this table to regenerate the cache.

These access control lists (ACLs) apply to the PAR Dashboard Metadata Caches par_dashboard_cache table:

• Admin only role: report_on, report_view, create, write, delete
• Any logged-in user: read