ssh.connect returns The message store has reached EOF

kjmauriello
Mega Expert

When I call ssh.connect to try and send a file to an SFTP server I get an exception of "The message store has reached EOF".

Unable to find any help with this issue.

I have an export set scheduled job that creates the file properly then I am executing a javascript probe that is calling a mid server script include to do the work.

I can't get past this error.   I have verified that the credentials I am using are correct (connect save/delete, etc using FileZilla).

Any assistance would be greatly appreciated.

6 REPLIES 6

sergiu_panaite
ServiceNow Employee
ServiceNow Employee

I think for that error it is better if you open a case with ServiceNow support.


Unfortunately, ServiceNows response was:


ServiceNow will only create the file on the MID sever machine. You will need to configure out how to get it to the final directory. You may want to check our community page and post the question. https://community.servicenow.com/welcome



So basically, no help there.






KEVIN MAURIELLO


Sr. Technical Consultant



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ServiceNow Silver Services Partner


There is a internal PRB under investigation within ServiceNow for same error received by a MID server. Unfortunately the error comes from J2SSH library and is hard to troubleshoot.


That's actually good news.


If there is any way I can get on the watch list for that problem I would appreciate it.


Thanks for the update






KEVIN MAURIELLO


Sr. Technical Consultant



INSOURCE | 565 E. Swedesford Road, Suite 220 | Wayne, PA 19087


P. 1 610 592 0800 | C. 1 484 695 3645 | F. 1 610 592 0817


kevin.mauriello@insourcenow.com<mailto:michael.hallman@insourcenow.com> | www.insourcenow.com<http://www.insourcenow.com/> | Connect on LinkedIn<https://www.linkedin.com/in/kjmdeveloper>



INSOURCE: Facebook<https://www.facebook.com/insourceinc/> | Twitter | LinkedIn<https://www.linkedin.com/company/insourceinc/>



ServiceNow Silver Services Partner