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ServiceNow Integration with Ineight

Hello Team,   Has anyone done the ServiceNow integration with Ineight tool ? If yes, then please share the relevant docs or links that would be helpful.   Note: Checked in Ineight site but it was not helpful   Thanks Bishal Sharma

bishalsharm by ServiceNow Employee
  • 348 Views
  • 1 replies
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Resolved! How to restrict specific file names in attachment variable?

 I want to block or restrict the attachment of files with ".exe" in the filename. I have already filtered the file type to allow only PDFs, but we still want to add a filename restriction as a secondary security measure, as we are passing this file a...

Allow only Hypens ande under scores in a field on catalog form

Posting this here if anyone working on similar requirement. Create a field called 'Site Title' , it should accept only alpha numeric and two special characters Hypens (-) , under scores (_) , space and nothing else ( @,#,$  ..............nothing is a...

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vahini by Giga Guru
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  • 1 replies
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Resolved! Knowledge articles opening in 'form' page on Service Portal

We are using the OOB Typeahead search widget on our custom portal. When we search for knowledge articles on the searchbar, the search results take us to the form page (id=form) of the kb article. What we want is the search results to redirect us to k...

Consumable cost dashboard

i need some help in creating such dashboard in the asset workspace   in the alm_consumable table , there is cost for each of the peripheral , is it possible to have a dashboard to display what is the total cost of the peripheral in the stock room ( p...

same field with two ui policies

Hello all,  Need help with one requirementThere is a list collector field called 'applicable_loss_type' , initially i was told to show this field only ifline of business = comm prop (or) personal prop (or) personal auto   ,which is simple i wrote ui ...

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vahini by Giga Guru
  • 467 Views
  • 6 replies
  • 0 helpfuls

Citrix IT Service Management Connector Plugin

Hi All, We are installing a plugin called "Citrix IT service management connector" with the version 25.1.0. I need a technical documentation and architectural diagram in ServiceNow. and  end to end flow of the application. Please help me to get these...

kalyan sai by Tera Contributor
  • 757 Views
  • 6 replies
  • 2 helpfuls

Resolved! ITIL Role when adding someone to a group

Hi, When we are assigning people to groups and assign them the ITIL role, would/should that give them access to View, Create Reports and View Reports on Dashboards Or should they also be given another role as well if so what would that be ?

Resolved! Contracts - CI with Contracts vs CIs without Contracts

We have multiple Contracts in ast_contract, with CIs associated to them via the 'Contract Used By' related list. Not all CIs we have recorded are associated to a Contract. From a CI perspective, I cannot find a relation along the lines of "Uses Contr...

nathanpalin by Tera Contributor
  • 580 Views
  • 3 replies
  • 2 helpfuls

Acl on certain records

Hi, Am trying to create a acl on cmdb for two records that should be editable by only by members of x group. Tried creating table level write acl and in condition filtering with sys id then in script checking for user is member of x group then answer...

AlekhyaD by Tera Contributor
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  • 2 replies
  • 0 helpfuls

Resolved! How to integrate ServiceNow with Outlook Calendar?

Hi ServiceNow Community Developers I have the following use case that I need to implement – I would like to integrate ServiceNow with Microsoft Outlook so that when a change request is scheduled the details of the change appear in Outlook as a schedu...

Displaying wrong choice on Process flow formatter

Hi Community, Good Day! I am stuck on an issue! I created a Process Flow Formatter for a custom table (x_table) and added 15 choices in the form of counting (one, two, three, four, up to fifteen). The Process Flow Formatter is visible, but the proble...

DevYadav by Tera Contributor
  • 419 Views
  • 6 replies
  • 0 helpfuls