Hi everyone, I am looking for a way to streamline how users share attachments from a Requested Item (RITM) in ServiceNow. Ideally, I'd like to:1. Drag and drop an attachment directly from the RITM record into an Outlook email (desktop or web), withou...
Hi All,can you please help the below UI Action script in the new window also fill in:Sub PTASK type = same as the Investigation PTASKCause code and Sub cause code = same as the Investigation PTASKUI Action:createRemediationTask();function createReme...
Hi All Cannot help thinking I've missed something obvious, but am finding it virtually impossible to limit visibility of the Service Operations Workspace to a pilot group. The glide.ux.user_criteria_enabled property has been set to true, and I have c...
Hi All,I am using script incude in onload client script on change request table.When loading multiple records at a time not getting response for few records(below alert is not triggering), I guess script include is not yet called. Script I usedfuncti...
Hello every one, I need to send a notification from a RITM (with an email script) containing mutiple values in a List collector of a MVRS, I've got some issue. I have a MRVS with 2 Lists collector : In the notification, it works when only 1 user/prof...
Here is an example of ServiceNow Yokohama out of the box on Standard change proposals. You are able to add both blue helper text as well as actual helper text for each field (not even ghost text, actual text). I checked and this text is independent t...
I'm trying to deploy ADO with DevOps Change Velocity, but I'm getting an error saying "The callback cannot be processed because the orchestration tool cannot be notified." implement stage but in ADO the notification never arrives so the stage does no...
Good afternoon.!On the Incident table, in the filter condition, if we search for below keywords using filters, then it is not retrieving exact results. It is combining all 3 of them. But in Test instance, it works correctly. Please help.#1SMO_Downgra...
Hi Team, PFB screenshots of Reopen UI action script, it used to work by displaying the updated status and the info message in the portal, but after clicking on reopen now, suddenly after reload it doesnt show the updated status, nor the info message....
Hi All, I want to make character length of a string field of at least 40 character . Is there any way configure it without scripting or we have to approach through script ? Thank You
Hi Everyone, I’m using the out-of-the-box “Case Average Response Time” indicator in ServiceNow. It already has breakdowns assigned to it, but when I try to use it on a dashboard, it doesn’t show the dynamic filter option for those breakdowns. Has any...
In my dev instance that's been upgraded to Zurich, I have noticed a new type choice available on Change Requests called "Model" as seen below. What is this used for? I am unable to find any documentation on it.
Now either there are two ways1. Create checkboxes for each choices2.Create a custom table and reference it It becomes quite challenging when you change field type from single choice to multiple select type as a part o requirement. Creating a custom t...
Hello Team, I want these below modifications on the statistics tab: 1. Closed Change Count Logic FixInclude all versions of changes that:Are in either "review" or "closed" states.Were raised via the template.2. Unsuccessful Change Count Logic Update...
Folks, I am new to Flow diagram and I need your help , on expiration of certificate (warn in days to expire field is updated as 90 days) of a certificate( sys_certificate table), ThenA service catelog needs to be created with 2 tasksFollowing field...
