SSO changing from user id to email address
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‎06-06-2022 03:28 AM
Hi Guys,
In my organization SSO already configured. Now Users want to change SSO from User ID to email address.
Will you guys please help me how many places required to change configurations.
Thank you.
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‎06-06-2022 04:48 AM
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‎06-06-2022 07:56 PM
Hi Suvro,
Thank you for the reply.
i have updated in both places
in AD side already changed. it is working fine almost all users but for few users it is going to logout page.
one example
when i try to login with 1st user always going to 2nd user and giving logs like below
Username anjaneyulu.m locked: no thrown error
Please help me on this.
Thank you
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‎06-06-2022 08:24 PM
Delete the locked out and active false records. Duplicate records cause problems because you do not know which record the system will match first while logging. So deleting the locked out and active false record will help resolving your issue.
Please mark my answer correct and helpful. If it resolved your issue
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‎06-06-2022 08:47 PM
Hi Survo,
Actually these are not duplicate records. we are syncing from 2 AD systems. user id same in 2 ad systems. they want to access 2 system later.
so we modified this SSO from user name to user principle name.