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SSO integration using OKta

Juhi Chawla2
Tera Contributor

Hi Team, 

 

I am configuring SSO for my instance using OKTA following a step by step video from you tube https://www.youtube.com/watch?v=8uAh7Cyb59w, however I am again and again getting stuck at Provisioning step where we need to enter the admin credentials . I am getting error - COULD NOT VERIFY THE ADMINISTRATOR CREDENTIALS , PLEASE CONFIRMM THAT THESE ARE SET CORRECTLY . Please see the attachment for error.

 

Can any one of you please suggest am I missing something ? I am exactly entering the same credentials however it is not accepting. 

ServiecNow OKTA integration. Okta is a cloud-based identity management product which helps companies manage and secure user authentication and build identity controls into applications. Single Sign-On (SSO) using Okta as Identity Provider (IDP) and ServiceNow as Service Provider (SP) using SAML ...
1 REPLY 1

TripurariP
Tera Contributor

@Juhi Chawla2 

I am able to login using admin account and password. please refer the below screenshot. 

 

TripurariP_0-1738331885896.png