SSO not working after cloning ServiceNow instance, using 'Azure+Active+Directory' iDP.

rambo2
Kilo Guru

SSO not working after cloning ServiceNow instance, using 'Azure+Active+Directory' iDP.

Using local admin credentials to login . Please help me with this issue

1 REPLY 1

Community Alums
Not applicable

If you havent excluded from the clone process, profiles, users, multi sso settings, OAuth settings - then you'll have to create these again (check the ones for IDP - guess AAD is your IDP using OAUth2 -> if so check your application profiles/ID/secret key. Most likely it's of overwrittent settings).

BTW - you mean test/QA instance, right? I doubt you cloned from dev/test to prod.