Hi All, I need to have Copy Change button on Agent Workspace same as we have on native view. We have OOB "Copy Change" UI action. I have checked "Workspace form button" checkbox. I can see Copy Change button on Agent Workspace but not performing any ...
I want to improve my DB View performance by including a null test in a where clause (rather than let hundreds more records through and have to include the condition in every report I write).Syntax for where clause doesn't SEEM to support this - neith...
Hi, I have created one order guide and catalog item....in order guide form i have one checkbox created when i click that checkbox the catalog item will appear....the problem here is only variables in that catalog item is getting displayed the thing w...
I have two fields "application"(with 3 values) and another reference field "code". So based on selection of application (value), I want to control the reference field code to add/remove the value none from the reference table. I understand that addop...
Dear All, I need to notify the Assignment group Manager every week once when the assigned to member of that group is inactive. I tried using a scheduled job with a script and the events. However, the notifications is not getting triggered at all....
Hi all, I cloned the 'My Approvals' widget in the Service Portal to allows users without the 'approve_user' role to action approvals. // 1st changes on Server script if (input.op == 'approved' || input.op == 'rejected') { var app = new GlideRecord("...
What is the default response timeout for REST step in flow designer and how we can change (increase/decrease) the same. I have already checked the property "glide.http.outbound.max_timeout" ( https://docs.servicenow.com/bundle/paris-platform-administ...
hello,i want to reload my form when i click on a button how can i do it ???thanks
Hi Community, I created a request for Aaron Shelly from portal and submitted the form. After Submitting the form,in Request Summary showing Requested For as incorrect user name. In platform,for REQ Requested For is showing correct. but for RITM,...
Hello, I need to create a new homepage on service portal with specific widgets. In this page, I also need to add a search bar that can allow the user to get directly a specific contract by typing is number. This search bar should be dynamic like fo...
I want to write a business rule where the condition is: Status is progress In the script part I want to check whether the mandatory fields are empty or not. If empty it should show popup that "Please fill the mandatory fields" then update the mandato...
HiI'm having trouble receiving some mails in my ServiceNow instance. When I receive an Email ServiceNow puts it in the 'Ignored' state and gives me an error string like this: 'Email set to ignored because of disallowed from address, email_address_fil...
Original Air Date: Thursday, July 9, 2015 | 10:00 AM (PDT) | 1:00PM (EDT)Do you struggle with the difference between Assets and Configuration Items? And why do we need Model records? Isn't that just another thing to maintain? Get a better understandi...
Hi, I would like to populate "schedule date range selector" field on Schedule Entry table, which is a formatter. In service catalog, user provides a start date/time and end date/time. I have to populate this data in schedule entry table. Any help rel...
I want to auto Populate the field on the parent table from a value on the child table based on the state in the child table. The child table has a choice field "FIELD1" with 2 choices A&B The parent table has the same field "FIELD2" with 2 choices A&...
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