standard change template creation ATF

[ServiceNow Use6]

Hi @Brian Lancaster ,

I am trying to create a standard change template and i am facing some obstacles here. Kindly help.

When looked at manual creation of template, we have short description, justification, blackout plan, risk and impact analysis etc. which are under 'change request values.

When I try to do it using ATF, I see 

How should I add all the values short description, justification, blackout plan, risk and impact analysis etc. using ATF.

Regards

Suman P.

[Matt102 · Accepted solution]

Hi,

As best I recall, just keep adding the fields in, with appropriate values, in your "Add Test Step: Set Field" values form (bottom line in "Field Values" section).

hth,matt

[Matt102 · Accepted solution]

Hi,

As best I recall, just keep adding the fields in, with appropriate values, in your "Add Test Step: Set Field" values form (bottom line in "Field Values" section).

hth,matt

[Brian Lancaster]

Do you mean create a standard change template? To truly do that you need use the run Service Side script test step. An example can be found in this quick start test.

https://[your instance name].service-now.com/nav_to.do?uri=sys_atf_test.do?sys_id=e3f7342d53602300e321ddeeff7b125f

[ServiceNow Use6]

Hi @Brian Lancaster ,

I have completed it.

Regards

Suman P.

[Muthukrishnan]

Hi @Brian Lancaster , I tried to follow the server side script, but I dont see the field names under the change request values like short description, Implementation plan, Backout plan, Test plan etc... Any help on that is appreciated please.. Thanks!