In the workflow notification incident number is not coming

[Servicenow de11]

In the RITM Workflow by using create task activity, incident will be created. After that  dynamic incident number should be coming in the Workflow notification. I have tried using ${task.number} in the subject but it is not coming. Can anyone help me to achieve this. Attached screenshots

Thanks in advance

[Chaitanya ILCR · Accepted solution]

Hi @Servicenow de11,

store the incident number in the workflow scratchpad 

include below line in the create task (create incident) activity that you have shared in the screenshot

workflow.scratchpad.number = task.number;

instead of ${task.number} in the notification activity use ${workflow.scratchpad.number} 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Chaitanya ILCR · Accepted solution]

Hi @Servicenow de11,

store the incident number in the workflow scratchpad 

include below line in the create task (create incident) activity that you have shared in the screenshot

workflow.scratchpad.number = task.number;

instead of ${task.number} in the notification activity use ${workflow.scratchpad.number} 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Servicenow de11]

Its working, Thankyou for your help

[Ankur Bawiskar · Accepted solution]

@Servicenow de11 

please follow approach from @Chaitanya ILCR and share updates

If my response helped please mark it correct and close the thread so that it benefits future readers.