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05-17-2022 12:52 AM
Hi
I am trying to create a standard change template and i am facing some obstacles here. Kindly help.
When looked at manual creation of template, we have short description, justification, blackout plan, risk and impact analysis etc. which are under 'change request values.
When I try to do it using ATF, I see
How should I add all the values short description, justification, blackout plan, risk and impact analysis etc. using ATF.
Regards
Suman P.
Solved! Go to Solution.
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Change Management
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05-17-2022 01:24 AM
Hi,
As best I recall, just keep adding the fields in, with appropriate values, in your "Add Test Step: Set Field" values form (bottom line in "Field Values" section).
hth,matt
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11-27-2024 10:24 AM
Hi @e__tina_khamaru,
I did it long back. But I want to help so I recreated just now.
Regards
Suman P.
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11-26-2024 03:15 PM
What is solution?
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11-27-2024 10:24 AM
Hi @e__tina_khamaru,
I did it long back. But I want to help so I recreated just now.
Regards
Suman P.
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11-27-2024 05:15 PM
It's not working..it shows unable to set the field " created_from_change.justification' to value
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11-27-2024 10:30 AM
I would take a look at ServiceNow Quick start test for change management. This is the one for building a standard change.
https://[your instance name].service-now.com/nav_to.do?uri=%2Fsys_atf_test.do%3Fsys_id%3De3f7342d53602300e321ddeeff7b125f
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05-24-2022 11:23 PM