standard change template creation ATF

ServiceNow Use6
Tera Guru

Hi @Brian Lancaster ,

I am trying to create a standard change template and i am facing some obstacles here. Kindly help.

When looked at manual creation of template, we have short description, justification, blackout plan, risk and impact analysis etc. which are under 'change request values.

find_real_file.png

When I try to do it using ATF, I see 

find_real_file.png

How should I add all the values short description, justification, blackout plan, risk and impact analysis etc. using ATF.

Regards

Suman P.

 

2 ACCEPTED SOLUTIONS

Matt102
Giga Guru

Hi,

As best I recall, just keep adding the fields in, with appropriate values, in your "Add Test Step: Set Field" values form (bottom line in "Field Values" section).

hth,matt

 

View solution in original post

Hi @e__tina_khamaru,

 

I did it long back. But I want to help so I recreated just now.

 

temp.png

 

st.png

 

Regards

Suman P.

View solution in original post

18 REPLIES 18

What is solution?

Hi @e__tina_khamaru,

 

I did it long back. But I want to help so I recreated just now.

 

temp.png

 

st.png

 

Regards

Suman P.

It's not working..it shows unable to set the field " created_from_change.justification' to value

I would take a look at ServiceNow Quick start test for change management. This is the one for building a standard change.

https://[your instance name].service-now.com/nav_to.do?uri=%2Fsys_atf_test.do%3Fsys_id%3De3f7342d53602300e321ddeeff7b125f

ServiceNow Use6
Tera Guru

Hi,

find_real_file.png

Regards

Suman P.