standard change template creation ATF

ServiceNow Use6
Tera Guru

Hi @Brian Lancaster ,

I am trying to create a standard change template and i am facing some obstacles here. Kindly help.

When looked at manual creation of template, we have short description, justification, blackout plan, risk and impact analysis etc. which are under 'change request values.

find_real_file.png

When I try to do it using ATF, I see 

find_real_file.png

How should I add all the values short description, justification, blackout plan, risk and impact analysis etc. using ATF.

Regards

Suman P.

 

2 ACCEPTED SOLUTIONS

Matt102
Giga Guru

Hi,

As best I recall, just keep adding the fields in, with appropriate values, in your "Add Test Step: Set Field" values form (bottom line in "Field Values" section).

hth,matt

 

View solution in original post

Hi @e__tina_khamaru,

 

I did it long back. But I want to help so I recreated just now.

 

temp.png

 

st.png

 

Regards

Suman P.

View solution in original post

18 REPLIES 18

Hi Suman.. Thanks for the screenshot..
I tried your steps but the issue I face is, I dont see the Change Request Values drop down option under the Set Field Values .. There is an option "Created from change >> change request fields and I dot walked all the fields (impl plan, test plan, backout etc), but after running the ATF it throws an error that unable to set field "created_from_change.impl_plan to value" .. 

Also in the Set Field Values I selected "Change request values" option wrote the values based on your screenshot .. After running the ATF it wasnt working.

Btw this was all under Standard Change Proposal table. This is where Im struck and looking out for assistance.

Hi @Muthukrishnan,

 

I am very sorry. I didn't read your post. Please forgive me. I created just now. Any questions please ask me.

 

Regards

Suman P.

What are we missing here? Kindly advice

e__tina_khamaru
Tera Contributor

Can you please help me to set change values.