Standard Change Template Issue- In change request values change summary and detailed description is read only . How to make it editable? I have tried in every possible way.

anirbanbhattach
Kilo Explorer

For admin it is Working Fine. But with Change manager role someone is not able to change that specific two fields as below-

find_real_file.png

7 REPLIES 7

It worked. Thank you for your timely help.

Pari5
Tera Contributor

Have you find any solution for this issue. I have similar issue in my instance.

Thank you!

Laukik Udpikar
Tera Expert

Hello anirban, 

 

could you tell me how you got the "Change Summary" and "Change Detailed Description" in the above ss as read-only?