State field is not getting updated via REST API explorer

Go to solution
Niranchana1
Tera Contributor

‎01-07-2021 05:32 AM

Hi,

we have a custom request table which follows state flow procedure. we are trying to update the state field from 'inprogress' to 'Awaiting Approval/Pending' via REST Table API explorer but it is not getting updated and there is no error.

It shows 200 status. 

The state changes are handled via UI action only by end users & Admin users.

When we use state flows, REST API will not update the state field?

Labels:
0 Helpfuls
  • 2,145 Views
1 ACCEPTED SOLUTION

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron

‎01-07-2021 05:50 AM

Hi,

Few things to check

1) Is that state field readonly at dictionary level - if yes then you cannot update it from API

2) Is there any field level WRITE ACL which is restricting that API user from updating

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Go to solution
Harsh Vardhan
Giga Patron
In response to Niranchana1

‎01-07-2021 05:58 AM

yes. 

0 Helpfuls

Go to solution
Harsh Vardhan
Giga Patron
In response to Niranchana1

‎01-07-2021 06:36 AM

I am not sure, but can you exclude state flow from your table and try to check if this is happening with state flow or something else. 

 

0 Helpfuls