I am trying to convert 'epoch' time to GMT time and populate the field. The field is populated through an integration in a staging table 'Created at' field, and needs to be populated on the incident table field - u_incident_field. any help is apprec...
I have a custom field that I added to the incident table. Originally when it was requested, it was requested as an integer and was not allowed to add any other value that was not numeric. A year later the request changed. Is there any way that I c...
Currently within our service portal, the URL shows the Sys ID of the Knowledge Article instead of the Knowledge Article number. The URL looks like this https://<instance-name>.service-now.com/it?id=support_article&sys_id=977e9eb11b11c110bf45a82fbd4b...
Null or N/A responses are still a response in ServiceNow, and it counts it as a low value when a survey is submitted. When we report on these Survey Responses, the null or N/A values are giving a negative result, therefore, lowering the scores overal...
Looks like once the import set table is created, we cannot delete it (If we issue delete command, it takes very long and does not delete the table. The same thing happened to couple of tables). Even if we delete the corresponding Data source, the imp...
Hi All,What do you mean by out of the box in servicenow, can anyone explain me about this.
There are so many different rules with the interconnection between taxonomy layers and nodes it is hard to figure out how to leverage both and do it within the rules
In the incident form there is a related list , in that related list i want to insert a new row through ATF, What is the step i should use in ATF. For the clarification please see in the below attachment.
Hello, I've a requirement where the 'seconds' shouldn't be displayed from the time component i.e instead of HH:MM:SS it should only displayed as HH:MM all over the system. Is that possible to achieve?
We are looking for the community for some advice. We have a need to track incidents down to the module level for some of our applications. For example, in our cloud HR/Finance solution: Level 1: Name of Overall Cloud HR/Finance Application (corresp...
How to remove the Add Filter and Run Filter from the List collector variable in catalog form. Please help me how to remove the circled part from the request.
How to trigger approval on catalog task after task's state changes to close complete through workflow
When we create problem record that time automatically create problem task records
Hi All The below user has 2 domain visibility's both Accenture and demo but when he loggedIN if he is in the demo domain then also he can able to see Accenture domain tickets , That should not happen If the loggedIN user is not in that domain then th...
How to stop or reject a record to be created/inserted in Target Table using transform map when the value for that field already exists in user or group Table? Eg: If my excel column 'User' has a value say July then this value should be rejected and ...
| User | Count |
|---|---|
| 33 | |
| 23 | |
| 20 | |
| 14 | |
| 9 |
