State Field Read Only when state is closed complete, incomplete & Skipped in catalog task

[Baker1]

State Field Read Only when state is closed complete, incomplete & Skipped in catalog task

[Dileep Raju]

I have created write ACL on sc_task.state and added condition
State is not one of closed complete, closed incomplete and closed skipped
It is working as expected

[Dr Atul G- LNG]

Perfect buddy. @Dileep Raju 

[DpkSharma]

Hi @Baker1 

1. Navigate to "Service Catalog" > "Catalog Policy" > "UI Policies" in the application navigator.

2. Click on "New" to create a new Catalog UI Policy.

3. Provide a name for the UI Policy (e.g., "Read Only on State Changes").

4. Set the "Table" to the relevant catalog task table (usually "sc_task").

5. In the "Conditions" section, add the following conditions:

   • Field: State 
   • Operator: is one of
   • Value: Closed Complete , Closed Incomplete, Skipped
6. • Type: Read Only --> True/Active
   • Fields: "State"

     In the "UI Policy Actions" section, add a new action:
     Create New Action 

7. Save the Catalog UI Policy.
   
   Please Mark it helpful and correct if this solves your problem.
   Regards,
   Deepak Sharma