Need to trigger Notification using flow designer on basis of Approaching due date

Talha3
Kilo Guru

I need to trigger a notification if a task is approaching Due Date.

1. First Notification should be sent 4 hours before Task's Due Date

2. Second notification should be sent 8 Hours before task's Due Date

Due date is a field available on the task form.

I have tried adding conditions on the flow:
Due Date relative 4 hours etc.

But the issue is it triggers for all the records for which due date was already passed. 

Looking forward to some amazing Suggestions! 🙂

1 ACCEPTED SOLUTION

Talha3
Kilo Guru

Solution:
1. Trigger should be Repeat every 8 hours(If you have to trigger the notification after 8 hours)

2.Condition to trigger notification on basis of Time shall be:
Due date --> relative --> before --> 8 hours
AND
Due date --> after --> current Minute 


 

View solution in original post

3 REPLIES 3

Alp Utku
Mega Sage

You might consider creating SLAs rather than working in this way. I would create SLAs to satisfy your requirement.

Talha3
Kilo Guru

Solution:
1. Trigger should be Repeat every 8 hours(If you have to trigger the notification after 8 hours)

2.Condition to trigger notification on basis of Time shall be:
Due date --> relative --> before --> 8 hours
AND
Due date --> after --> current Minute 


 

SSMB12
Tera Contributor

Hi Talha, 

I do have a similar requirement but two tasks should be triggered parallely. 

Should trigger the reminded notifications on the 5th day and 3rd before the due date which is on the form,if task 1 is not completed.

 

Can you help with flow and can you put some pictures of your flow if possible.

 

Thanks