Storing a value in client side scratchpad
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10-26-2023 08:10 PM
Hi Team,
We have a requirement as follows.
We have an order guide - 'Onboarding request'.
In the order guide, if the value selected for a checkbox variable 'need computer' is true, it has to create a new computer record in the CMDB computer table dynamically. Now when the order guide proceeds, user needs to provide inputs for the specific catalog item part of the order guide. In this form, the computer variable should auto populate with the previously created computer value.
Please share pointers as to how to achieve this functionality. I was thinking to utilize scratchpad functionality but it is not working.
Thanks,
Gopi
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10-26-2023 08:54 PM
Hi @Gopi22
With my understanding, when user selects the checkbox "need computer" on Order guide form , new record has to be created and when click on next, for particular catalog item the newly created record should get populated in variable on that catalog item..??
& this all to be done before submitting order guide ...??
ServiceNow Developer
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10-26-2023 11:32 PM
@Gopi22 Please refer to this thread where the questioner has asked the similar question. https://www.servicenow.com/community/developer-forum/passing-data-between-items-in-an-order-guide/m-...
The link mentioned in the article my not be working so please refer to this correct link https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/service-catalog-...