Stuck with Simulator during validation for blackout schedules

[Jim12]

Hi All,

I am doing simulator course for " IT Service Management (ITSM) Implementation Simulator (Course) / Configure maintenance and blackout". Below is the task requirement:

1. Create a maintenance schedule named: "Data Center - Maintenance Weekend Schedule".

  a) Should be applied to all "Network", "Unix Server", and "Linux Server" CI classes.

  b) Create a schedule entry for all day, every Monday (repeating weekly) until the end of the year as part of this schedule.

Below is the Schedule I created

Schedule Entries created

However, validation failed with below error. Please help

[Tanushree Maiti]

Hi @Jim12 

You just double validate from here:

https://www.servicenow.com/community/itsm-forum/itsm-scheduled-maintenance-monthly-freeze-blackout-p...

https://www.servicenow.com/community/itsm-forum/maintenance-schedule-that-applies-to-multiple-ci-cla...

Even after doing correct step if it got stuck in Validate task , will suggest you to create a case with Now learning support team for their assistance.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

[Simon Christens · Accepted solution]

Hi,

It seems like you have created a Blackout Schedule - not Maintenance Schedule

Regards,

Simon

[Jim12]

@Simon Christens  - Thank you Simon for pointing out the exact miss. I had created Change schedule instead of Maintenance which was causing validation failure. Appreciate your response.