Summary of Item being approved showing under Activities
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02-26-2016 02:49 PM
When looking at the approval form for a CHANGE the "Summary of Item being approved" field shows under the Activities field as shown in the first picture below, however on the Approval for a Requested Item it shows above (2nd picture below. How can i force the "Summary of Item being approved" field to show above on the change approval form?
The form layout shows the order in the order i want but the change approval form doesnt respect it? (3rd picture)
Approval Change form
Approval Requested item form
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02-26-2016 03:24 PM
Oh, I never noticed this! Yes, it appears to be kind of strange. If someone has an answer for this, I would like to know as well.
I assume its because the UI Macro setup for the summarizer differs for the sc_req_item versus default because it modifies the UI after it renders in the background.
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03-03-2016 11:03 AM
My manager just brought it up today ahha, anyone knows where we can alter the order?
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03-07-2016 08:56 AM
BUmping this one, hoping it can be fixed
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03-07-2016 01:45 PM
I tested this in my developer instance and I would say it's a bug. In request approval I can move around the fields and it works. But in change approval it won't change even if the layout says so.
I would report this as a bug to HI.
//Göran