Set different URL for each domain
How to set URL for each domain in domain separation? Thank you, Arkesh
Forum Posts
Resolved! How to remove popular items
Hi All, As a part of one of the requirement, we wanted to remove "Popular Item" from the portal. I have tried the suggestions given on some of the community links but it doesn't seem to work https://community.servicenow.com/community?id=community_que...
Resolved! How can I configure Form Design/Layout on a Catalog item
How can I configure Form Design/Layout on a Catalog item like we can with CMDB Form, RITM Form, Incident Form?
How to join the project task table to the project status report table for reporting
How can I join the project status report table with the project task table. I have a requirement to provide a report that shows the milestones and key milestone tasks along with the status report. The only thing I am getting from key milestones is ...
Resolved! Workspace Reference field shows Sys IDs instead of the Display Value
Hello, I have a reference field with a reference qualifier (javascript:new ScriptInclude().myFuncMatrix();) looking at a Script Include. On the UI Form, I am getting the correct display values while on the workspace, I get the Sys IDs (Screenshot bel...
Resolved! What is the use of the Company field on the incident form ?
Hello, Here is how the system behaves when creating an incident (OOB): When filling the incident form, you can freely set the company and the configuration item (no restriction, because the company field is empty). Let's say that he selects the Appli...
How to set default priority in incident
Hello All, I have created 1 record producer for incident in which I want to set default priority as p3 that I have set by using record producer script current.impact = '1';current.urgency = '3'; It's working fine now I want visible only p1 p2 and p3...
On removal of row from a multi-row variable set, should clear a variable on the item.
Hi Team, I have form with multi-row variable set, where I'm able to calculate the total efforts and total rows added when the calculate button is clicked. I'm able to clear the value of "Total Efforts" onChange of the efforts (in hrs) variable in ...
glide.rest.outbound.ecc_response.timeout system property use?
We are facing an issue with integrations where POST calls are getting timeout intermittently. These are Synchronous POST calls which goes through MID Server. While checking with vendor they suggested us to go with Asynchronous method and waitforrespo...
Resolved! Notification Subscription
Hi @Ankur Bawiskar /All,I have Bug item in Platform, Some of the Users with 'ITIL' are creating the Notification Subscription Record in sys_notif_subscription table for Mail Notifications but for this Table Only Admin can Create a Record.Could anyo...
Resolved! About the layout of Standard tichket page
Thank you for all your help. I have a question about the layout of the Standard tichket page. As shown in the image below, I want to adjust the size of the Info Region that can be edited in the Ticket Configuration table and slide the Ticket Fields w...
Service Request Satisfaction Survey
As the Service Catalog Process Owner, I would like to send an email based survey to the Service Catalog Requester after 5 business days from the completion of a RITM, so that I am able to manage and track the quality of work. @Ankur Bawiskar
Resolved! GetByFormat will not worked in scoped application?
I am getting the wrong output after executing the below code. var gr = new GlideRecord('x_408194_loading_e_scoped_data_table'); gr.query(); if(gr.next()) { var gettDate = gr.date; } gs.info(gettDate); var gd = new GlideDate(); gd.setValue(gettDate);...
Resolved! How to add multiple record values to one array value?
Hi Team, I have two tables, 1.Incident 2.Personal incident, Below are the screenshots of table list view. Incident table: Here "Incident IDs" field having multiple incidents Personal Incident table:Here having two fields(Incident number, Comments) ...
