Survey not appearing properly in service portal

Community Alums
Not applicable

I have added an image scale type of 5 emojis in survey as such below, but the emojis are not showing in single row instead they are showing up in 2 row in service portal.

 

Could any one help how to resolve this, I would like to show the 5 emojis in single row on service portal.

 

survey for community.PNG

1 ACCEPTED SOLUTION

Hi @Community Alums 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1281912

 

There is no workaround available to make the images straight.

This decision was taken to make the text available below the images correctly.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Community Alums 

 

Did you try to reduce the size of image or browser window is full screen?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

Hello @Dr Atul G- LNG, Thank you for responding.

I have tried reducing the size of the image but it is not working out and browser window is in full screen.

Hi @Community Alums 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1281912

 

There is no workaround available to make the images straight.

This decision was taken to make the text available below the images correctly.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Shruti Khaire
Kilo Sage

Hello @Community Alums,

 

You can try to create a fix canvas image (Eg. 5x5) and then resize the smiley image accordingly (Eg. 4x4,3x3) inside the canvas. 

Thank you, hope it helps!