Survey not appearing properly in service portal

Community Alums · ‎02-14-2024

I have added an image scale type of 5 emojis in survey as such below, but the emojis are not showing in single row instead they are showing up in 2 row in service portal.

Could any one help how to resolve this, I would like to show the 5 emojis in single row on service portal.

Dr Atul G- LNG · ‎02-15-2024

Hi @Community Alums

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1281912

There is no workaround available to make the images straight.

This decision was taken to make the text available below the images correctly.

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Community Alums · ‎02-15-2024

Hello @Shruti Khaire, could you please elaborate more on how to create canvas image?

Shruti Khaire · ‎02-15-2024

@Community Alums,

You can try out this code in your CSS styling

<canvas id="story" width="800" height="600" style="position:relative;"></canvas>

Check it out and let me know if it helps!

saurabh_dubey · ‎02-15-2024

Hi @Community Alums,

May I know are you using the custom widget or "'Surveys and Assessments'" widgets in service portal, if not you can use this

Thanks.

Community Alums · ‎02-15-2024

Hello @saurabh_dubey, I have created survey using "Survey Designer" and using OOB widget to show it in service portal.

saurabh_dubey · ‎02-15-2024

Hi @Community Alums ,

Please go through this knowledge article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1281912