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04-05-2016 02:36 AM
Hi , i have installed Discovery but when i run a discover ofcomputers , i can see the result in cmdb_ci_computer but i cannot see the same result in the Asset table ( alm_hardware ); do i have to create a business rule to synchronize the cmdb table and Asset table
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04-06-2016 08:05 AM
Hi Mustapha
Please check if you have the "Model Category" --> Hardware : Hardware [cmdb_ci_hardware] ---> Asset Class : Hardware [alm_hardware]
And all the Hardware Models should have the Category Hardware.
this should work.
Thanks
Elias
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04-05-2016 07:30 AM
Mustapha,
Sorry to reply to your question with questions, but...
- Were corresponding assets created for your computers?
- If not, do you have Enforce CI verification set on the Computer Model category?
- or was a Model discovered for the computers?
- If a Model was discovered, does the Model have the Asset tracking strategy set to Do not create assets?
- If the Asset was created, what is not synchronizing?
Ben
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04-06-2016 04:11 AM
Hi Ben
Thnx for the reply :
- Were corresponding assets created for your computers? NO
- if not, do you have Enforce CI verification set on the Computer Model category? YES
a Model was discovered for the computers , "Asset tracking strategy" set to " leave to category "
Regards
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04-06-2016 07:47 AM
Ok. With Enforce CI verification set, did you choose to Create Assets for the CIs? You can do this from the form or list views.
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04-06-2016 08:05 AM
Hi Mustapha
Please check if you have the "Model Category" --> Hardware : Hardware [cmdb_ci_hardware] ---> Asset Class : Hardware [alm_hardware]
And all the Hardware Models should have the Category Hardware.
this should work.
Thanks
Elias