Synchronisation between CMDB and Asset

mustaphafilahy
Tera Contributor

Hi , i have installed Discovery but when i run a discover ofcomputers , i can see the result in   cmdb_ci_computer but i cannot see the same result in the Asset table   ( alm_hardware ); do i have to create a business rule to synchronize the cmdb table and Asset table

1 ACCEPTED SOLUTION

Elias11
Giga Expert

Hi Mustapha



Please check if you have the "Model Category"   --> Hardware : Hardware [cmdb_ci_hardware]     --->     Asset Class : Hardware [alm_hardware]



And all the Hardware Models should have the Category Hardware.



this should work.



Thanks


Elias


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9 REPLIES 9

Community Alums
Not applicable

Mustapha,



Sorry to reply to your question with questions, but...


  • Were corresponding assets created for your computers?
    • If not, do you have Enforce CI verification set on the Computer Model category?
    • or was a Model discovered for the computers?
    • If a Model was discovered, does the Model have the Asset tracking strategy set to Do not create assets?
  • If the Asset was created, what is not synchronizing?

Ben


mustaphafilahy
Tera Contributor

Hi Ben



Thnx for the reply :



  • Were corresponding assets created for your computers? NO
  • if not, do you have Enforce CI verification set on the Computer Model category?   YES

  Model category.jpg




a Model was discovered for the computers , "Asset tracking strategy" set to   " leave to category "



  •           Hardware model.jpg
           

Regards


Community Alums
Not applicable

Ok. With Enforce CI verification set, did you choose to Create Assets for the CIs? You can do this from the form or list views.


Elias11
Giga Expert

Hi Mustapha



Please check if you have the "Model Category"   --> Hardware : Hardware [cmdb_ci_hardware]     --->     Asset Class : Hardware [alm_hardware]



And all the Hardware Models should have the Category Hardware.



this should work.



Thanks


Elias