Target table issue in Inbound email action
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11-15-2024 01:07 AM
Hi All,
we have configured an inbound email action for approval state change (Update Approval Request (New)).we are facing issue in instance field of emails log .it should be the "sysapproval_approver" table but it is coming as "change_request" table. because of this we are getting error message as below.
"Skipping script 'Update Approval Request (New)', email is a reply, and the record it matches is not in the Inbound Email Action's table."
Please let me know if you know the solution for this.
Thanks & Regards
KP
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11-17-2024 10:45 AM
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11-18-2024 02:32 AM
@keval3 Could you please share me the screenshots of the script or inbound Configuration you have build so far ? Thank you!