Task Relationship with Stories
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‎12-13-2017 09:48 AM
I created a 'Create Story' UI action where you can right-click and convert an incident to a Story with the appropriate fields carried over. This part works fine! My problem is that the team would also like the option to manually go to Related Items, click the + sign on either the Incident or the Story and relate the incident to story and story to incident, depending on which form they are on. I created the Task Relationship Type (Parent task::Sub task) and added my choices under Task Relationships Allowed. My problem is that when I try to relate the Story to Incident manually, the Story shows the short description in the Available Tasks section instead of the Story number. When I choose a short description of a Story and move under Sub task in the Current Relationships section, the number shows. The number also shows in the Available Tasks section for Story if I click on Choose a collection, but if Story is showing in the dropdown, I only get the short description. How do I fix this?
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‎12-13-2017 09:51 AM
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‎12-13-2017 09:54 AM