Taxonomy Topics are not visible on Employee Center Portal

Shweta Kasbe1
Tera Contributor

I am trying to configure Taxonomy Topics for Employee Center Portal. 

I have created new Child Topics inside the OOB Taxonomy Employee. (Please refer to the below  image).

ShwetaKasbe1_0-1744276953291.png

Not reflecting on the esc portal

ShwetaKasbe1_1-1744276985610.png

 

 

4 REPLIES 4

J Siva
Tera Sage

Hi @Shweta Kasbe1 

Your Child topic must have atleast one Connected content. PFB. If there's no connected content, then create one using the "new button in the related list. After adding, logout and login back to see the changes.

JSiva_0-1744281988064.png

Hope this helps.

Regards,
Siva

I have tried, but still the topic isn't showing on esc portal. Help me to resolve the issue

Have you cleared the browser cache and checked? If not, then, try that and see.
Because it's working fine for me without any issues.

HarshithaK
Tera Contributor

Hi @Shweta Kasbe1 ,

 

I have created a topic called 'Test Topic', under Technology Services.

To make the created topic visible on the employee center, navigate to All -> Employee Center -> Advanced Portal Navigation (need to have admin role)

Screenshot 2025-04-14 at 12.05.48 PM.png

 

Click on Preview record to open the employee taxonomy

 

Screenshot 2025-04-14 at 12.06.27 PM.png

Navigate to Menu Items and click on preview to open the Technology Services parent topic.

 

Screenshot 2025-04-14 at 12.08.12 PM.png

 

Once the Technology Services navigation menu item is opened, clicked on Sync hierarchy button

Screenshot 2025-04-14 at 12.08.28 PM.png

 

The created topic will be added under Technology Services menu item, initially the topic will not be active, make sure to activate it.

 

Screenshot 2025-04-14 at 12.24.39 PM.png

 

After activating, make sure to logout and relogin, now navigate to employee center and verify whether the created topic is visible on the Technology Services topic.

 

Screenshot 2025-04-14 at 12.35.59 PM.png

 

If my response was correct please mark it as helpful!

 

Thanks