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Test cases format for incident process in Test Management Application

ASL
Kilo Contributor

‎08-28-2018 01:02 AM

Hi,

 

I want to specify test cases for incident process in Test Management Application. I'm a developer and new in writing the test cases. Would be appreciated providing any format of writing the test cases in Test Management Application.

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sachin_namjoshi
Kilo Patron
Kilo Patron

‎08-28-2018 11:49 AM

If you enable ATF, you will get predefined test cases and templates.

 

https://community.servicenow.com/community?id=community_blog&sys_id=398d6669dbd0dbc01dcaf3231f9619d2

 

https://community.servicenow.com/community?id=community_blog&sys_id=1a4e66addbd0dbc01dcaf3231f96192f

 

You can explore below ATF tool which gives you predefined templates

 

http://www.autotestpro.co.uk/testing_services.html

 

Regards,

Sachin

 

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Ron Fowler
Kilo Contributor

‎02-05-2019 05:59 AM

First off I would create an Incident suite.  Put the incident-related test cases in your new suite.  Name the test cases so that they describe what it is that you're testing.  

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