Hi, how to add new view to my request page in service portal ? currently we have open requests and closed requests, we want to add new view like in progress requests and resolved requests ? can anyone tell how to do this ?
I have a requirement to Glide a table with specific conditions and result of that query ie records of that table should be returned in JSON Format.
Hi Team, We are receiving an error while testing a Rest API post method post Utha upgrade. Method failed: (/***) with code:403 - Forbidden username/password combo AUth profile has correct details. Mid server is up and running. Yet we are getting th...
Hi Community, I am using look up record in flow designer from this i have to compare in if both the value should be equal.but in if i am getting all values from that list in comma separated.example :- "record.values =X,Y,Z " but want to get only "re...
Hi, We have a reference field on custom table when end user click on the reference field cannot able to perform the filter operations but admin can perform the filter operations. Please refer the attachment.How we can achieve this?
Topic Name : Submit form without filling Mandatory fields Have you ever found yourself in a situation where you needed to save a form but couldn't because of mandatory fields left unfilled? It's a common frustration, but fret not! This article is h...
Hello, I am in the process of building on-call schedules for each IT support groups in my organization. My intention is, depending on the Assignment Group that an Incident is assigned/routed to, generate a widget that will display the assignment gro...
Hi Peeps,I have active field -checkbox- on cmn_cost_center table. Now I want to make checkbox to true depending on valid to date. For that reason I created the below BRName : Set active to True AFTER - Insert, Update. (function executeRule(current, p...
Hi all, Please see screenshots attached. The catalog item I have created has been in this state for a day. How can I solve this? I am very curious if this might have something to do with the flow that is part of this catalog item.I have read variou...
how can display and Implement SOP as per incidents in service portal
I can't see either my notification created on sysapprover_approval table or sysapprover_approval table in the dropdown menus in flow designer. Screenshot attached. As per my knowledge the table: sysapprover_approval and Notification will be display o...
Hi Team,When a Change Request is getting created by taking "Planned start date" and "Planned end date" catalog variables from sc_task variables.there is 10 hours gap difference between change request planned start date timezone with sc_task planned s...
In related list i can add affected location .But where can i see affected location? in which table i can find affected location. it is available in related list. affected location in which table created
In my user table, I have created a section called 'Additional details', In that section I have 5 fields in it, I need to hide 2 of those 5 fields using client script. Can anyone help me on this.
Hi Can you please some one help,I have Requirement to fetch Sctask records where last updated is past due of 3 days ago excluding weekendsI have used the Relative condition to get updated relative before 3days ago and it fetching the Records but in c...
