Text is cut off at a reference field

Diana Yazmin
Tera Contributor

Hi experts,

 

How do I configure the system to display the full text of a field that references another table?

DianaYazmin_0-1776214321142.png

 

Currently, it's truncated.

Thank you for support

2 REPLIES 2

AnkaRaoB
Giga Guru

Hi @Diana Yazmin ,

 

Sometimes the text appears truncated because the field itself has a defined maximum length in the dictionary, which limits how much data can be stored and displayed.To fix this, navigate to System Definition - Dictionary,,locate the specific field (like short_description), and increase its Max length so the full content can be displayed properly.
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Tanushree Maiti
Kilo Patron

Hi @Diana Yazmin 

 

  1. Right-click the reference field label 
  2. select Configure Dictionary.
  3. Increase the max length.
  4. Save it 

 

Test it again.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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