The banner announcement must be disabled once the user has viewed it. Is there an option to set this

[IlavarasuS]

Hi,  

            The banner announcement should automatically be disabled after the user has seen it to avoid repeated displays and improve user experience. This ensures that users are not distracted or annoyed by the same message multiple times. Implementing such a feature would likely require tracking whether the user has interacted with or viewed the banner. Is there an existing option or setting available to configure this behavior? or any custom solution for the same.

Thanks,

Ilavarasu

[Ankur Bawiskar]

@IlavarasuS 

Nothing is available OOTB to disable that once viewed.

You will require a custom solution to track if user has viewed it or not and will involve custom table which has licensing cost.

But I will recommend not to go with customizations.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GlideFather]

Hi @IlavarasuS,

it's not only possible OOTB but also it's not a good from the process perspective - imagine a user who loads the page - banner announcement is displayed and they refresh the page or have many tabs open so they might not noticed it. And when they come next time or after page reloading, the announcement wouldn't be there.

Instead, you can do the announcement less distracting