The bottom "Create Article" is not appearing in the kb portal

RenataN
Tera Contributor

 

In the development environment, the "Create Article" button is available, but in the production environment only administrative users can see it.

I've already validated the "Can Contribute" field in the bases, and there are users with permission who still don't see the button. Within the kb_knowledge table users can create an article, but they can't in the KB portal.

 

Could anyone tell me the reason for this behavior?

 

Thanks!

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