The field was updated, but the value was not pushed into the field.
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04-05-2026 11:31 PM
it's showing KB updated successfully
var gr = new GlideRecord('kb_knowledge');
if (gr.get('KBarticle sys_id')) {
gr.setWorkflow(false);
gr.setValue('taxonomy_topic', 'value sys_id ');
gr.update();
gs.info('KB updated successfully');
}
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04-06-2026 07:56 AM
HI @bhanukota09 ,
If your intention is to make a knowledge article available under a specific topic, you can use the Assigned Topics related list on the article form and add the required topic there — the Taxonomy Topic field will then be auto-populated automatically.Refer below screen shot.
If you find this useful, please mark it as Helpful or Accept it as the Solution.
Regards,
Harish
