The List View is not auto-refreshing on the "CSM/FSM Configurable Workspace"

AbdurRahmanSnow · Tuesday

Good afternoon.!
On our "CSM/FSM Configurable Workspace", whenever we update the Short Description field on Form view, it also needs to update it automatically on the List view, without allowing us to refresh it continuously.
It works in Test instance, but not in Dev instance and Production instance.
Form/Workspace view

List View: But does not auto-refresh

Please help.
@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar

Dr Atul G- LNG · Tuesday

Hi @AbdurRahmanSnow

Same discussion here:

https://www.servicenow.com/community/next-experience-forum/auto-refresh-when-csm-fsm-record-creates-...

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Dr. Atul G. - Learn N Grow Together
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Tanushree Maiti · Tuesday

Hi @AbdurRahmanSnow

Refer:

Enabling Live Updates on a Workspace List

https://www.youtube.com/watch?v=TiQIi9hLVug

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti