The number counter is OOB, still - why does the error comes up while inserting the service offering : Invalid insert error thrown when a service_offering record is being created. Error : Check uniqueness for SN App Service ID <SN APP ID>". Business Rule stack:Check uniqueness for SN APP Service ID.
Even when correcting it one time referring to this article : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955143 , the issue occurred again.
Does anyone know about this?
